Hello, I’m Frances. I am a project manager.
I help businesses to plan and Implement change.
MY APPROACH
Focus
With focus, intensity and effort, serious problems can be solved, visionary ambitions can be fulfilled and progress can be accomplished.
Realistic, honest planning
Planning imposes order on the chaotic process of changing or doing something new, it is a peering-into-the-future and lights the way. I strive for realistic and honest planning, to accurately describe what is needed while accounting for outside risks and contingency.
One eye on the why
A project exists to produce a defined outcome for the business - the outcome is of importance, not the deliverables.
I manage projects with one eye on the why, regularly re-focusing on the value and benefits the business needs from the delivery beyond the timeline, budget and physical deliverables.
Details matter
Details have special talents to create big problems and can easily railroad budgets, timelines, scope or quality. I balance attention to detail with an eagle’s point of view for optimum delivery.
Manage both Change and Transition
Change is fast, transition is slow. Addressing the transition that people experience during change is key to successfully realising benefits, mitigating the risks of change and sustaining it long-term.
Augment the project team
The people in the business make the work happen, and project management ought to develop and protect the environment for them to do so. I focus on serving the project team to meet project targets by protecting momentum, sustaining communication channels, removing roadblocks, and coalescing knowledge so that everyone can stay abreast of the bigger picture. I champion their success and progress to leadership.
Creative
Great project management requires imagination; to see and bring to life that which does not yet exist. I balance the discipline and rigour of conventional PM’ing with the flexibility and willingness to address unknowns with unconventional, uncharted, or untested methods.
Current Projects
Integration of acquired business into insurance group (inc. time-bound TSA exit)
Transition to new capacity provider for insurance MGA
Devise & implement new Target Operating Model in software development business
Previous Projects
Merger, Acquisition, Integration
Acquisition of insurance brand by niche insurer group (inc. TSA)
Integration and merger of TIC business as part of strategic acquisition programme (inc. TSA)
Transition to new capacity provider for insurance MGA
TSA fulfilment following divestment of insurance group entity
Digital Transformation
Sensitivity labels deployment for MS365 tools
IDS & IPS deployment
Develop investment case for Policy Administration System consolidation
Develop and launch new brochureware website for niche insurance company
Migrate HR & Payroll software to new Managed Service Provider
Rollout web-based portal of Qlikview dashboards to Distribution Partners
Rollout mobile corporate email on BYOD devices using Good Technology
Team creation, transition & culture change
Create Smart Metering Service Desk
Create UAT function for iterative change programme to contact centre software in public health
Business process definition, update and automation
OFCOM regulatory changes - switching and spend caps
IDAM project definition & initiation
Update suite of Policy, Standards & Guidelines in line with new strategic focus
Provisioning Process Automation
